Get ₹500 off on your first order
Get ₹500 off on your first order

Last updated: 2022-09-09

1. Introduction

Welcome to Khadivas (“Company”, “we”, “our”, “us”)!

These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website located at (together or individually “Service”) operated by Khadivas.

Our Terms and Conditions also apply to your use of our service and explain how we collect, protect and share information resulting from your use of our website.

Your agreement that you have read and understood the Agreements and agree to be bound by them.

If you do not agree with or cannot comply with the Agreements, you may not use the service, but please notify us by email at so we can try to find a solution. These Terms and Conditions apply to everyone who wish to access or use the service.

2. Communication

You agree to subscribe to newsletters, marketing or promotional materials and other information we may send by using our service. However, you can unsubscribe or email to opt-out of receiving any or all of these communications from us.

3. Purchases

If you wish to buy a product or service (“Purchase”), you may be asked to provide certain information, including your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.

You guarantee that: 

  1. You have the legal right to use any card(s) or payment method (s) for any Purchase; and that 
  2. The information you give us is true, accurate, and complete.

We may use third-party services to facilitate payment and the completion of Purchases. When you submit your information to us, you consent to us providing this information to these third parties in accordance with our Privacy Policy.

We may refuse or cancel your order at any time for reasons that include, but are not limited to, product or service availability, errors in the description or price of the product or service, errors in your order, or other reasons.

We may refuse or cancel your order if we suspect fraud or an unauthorised or illegal transaction.

4. Contests, Sweepstakes and Promotions

Promotions offered through the service are subject to additional rules that may differ from these Terms of Service. If you choose to participate in any Promotions, please take the time to review the applicable regulations and our Privacy Policy. In the event that the rules for a Promotion conflict with these Terms of Service, the Promotion rules will apply.

5. Return and Exchange

Much like how every piece at Khadivas’ is intricately designed after thorough inspection and thought – we expect all our customers to make a highly thought-out and considered purchase of any product to minimize exchanges and returns.

Feel free to reach out to us for any queries about a product in order to gain as much information about a piece before making an informed purchase decision. For clarifications – please send an email to

Since all our products are exclusively handwoven by artisans from all over the country, minute imperfections in design are one inevitable. It is important to note that this is not considered a defect – this is more of a result of most handwoven articles.

Exchanges and returns are not entirely out of the question. Given an unavoidable circumstance, our team is available to find the best possible solution for you.

Khadivas offers a 15-day time period to notify us about any defects in your purchase. Kindly contact for the same.

Exchanges are accepted only if the customer faces sizing issues.

All return packages must be sent to the following address : 


4/1, Kalaignar Karunanidhi Salai, Kapaleeswarar Nagar, 

Neelangarai, Chennai, Tamil Nadu 600041.

Please Note: Sale items are not eligible for exchange and these purchases remain final.

Order Cancellation : If you want to edit or cancel your order, kindly contact us at, mention the order number in the email. Please make sure this is done within 48 hours of placing your order. Thank you. 

6. Content

The content on this site is the property of Khadivas, used with permission. You need written consent from us to distribute, modify, transmit, reuse, download, repost, copy, or use this content, wholly or in part, for commercial or personal reasons.

7. Prohibited Use

You may use the service only for lawful purposes and by the Terms. You agree not to use Service:

  1. 0.1. In any way that violates any applicable national or international law or regulation.
  2. To exploit, harm, or attempt to exploit or harm minors by exposing them to inappropriate content or otherwise.
  3. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
  4. To impersonate or attempt to impersonate the company, a Company employee, another user, or any other person or entity.
  5. In any way that infringes upon the rights of others, or in any form is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
  6. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of service or which, as determined by us, may harm or offend the Company or users of service or expose them to liability.
  7. Additionally, you agree not to:
  8. Use service in any manner that could disable, overburden, damage, impair service or interfere with any other party’s use of service, including their ability to engage in real time activities through service.
  9. Use any robot, spider, or another automatic device, process, or means to access service for any purpose, including monitoring or copying any of the material on service.
  10. Use any manual process to monitor or copy any material on service or for any other unauthorised purpose without our prior written consent.
  11. Use any device, software, or routine that interferes with the proper working of service.
  12. Introduce any viruses, trojan horses, worms, logic bombs, or other malicious or technologically harmful material.
  13. Attempt to gain unauthorised access to, interfere with, damage, or disrupt any service parts, the server on which service is stored, or any server, computer, or database connected to the service.
  14. Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
  15. Take any action that may damage or falsify the Company rating.
  16. Otherwise, attempt to interfere with the proper working of service.

8. Analytics

We may use third-party Service Providers to monitor and analyse the use of our service.

9. No Use By Minors

The service is meant to be accessed and used only by individuals who are at least eighteen years old. By accessing or using the service, you confirm that you are at least eighteen years old and have the complete authority, right, and capacity to enter into this agreement and follow all the terms and conditions of the Terms. If you are not at least eighteen years old, you are not allowed to access and use the service.

10. Accounts

By creating an account with us, you declare that you are 18 years old or above and that the information you have given us is accurate, complete, and up to date. If we find that the information you have given us is inaccurate, incomplete, or out-of-date, your account on the service will be terminated immediately.

You are responsible for keeping your account and password confidential. This includes restricting access to your computer or account. You also agree to be held responsible for all activities and actions conducted under your account or password, whether your password is with our service or a third-party service. If you become aware of any security breach or unauthorised use of your account, you must notify us immediately.

You may not use the name of another person or entity as a username, or that is not lawfully available for use. This also includes any name or trademark that is subject to any rights of another person or entity other than you, without the appropriate authorisation. Additionally, you may not use any offensive, vulgar or obscene name as a username.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at any time and for any reason.

11. Intellectual Property

Service and all original content (not including content produced by users), features, and functionality are and will stay the only property of Khadivas and its licensors. Service is guarded by copyright, trademark, and other international laws. Our trademarks can’t be used in connection with any product or service without the written permission of Khadivas beforehand.

12. Copyright Policy

We understand and uphold the intellectual property rights of others. If there is a claim that content posted on our service infringes on any person or entity’s copyright or other intellectual property rights, our policy is to respond to that claim. The copyright owner or an authorised representative may submit a claim by emailing, with the subject line: “Copyright Infringement” and including in the claim a detailed description of the alleged infringement.

13. Error Reporting and Feedback

You can get in touch with us at or through third-party sites and tools to give us information and feedback about errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our service (“Feedback”). 

By doing this, you agree to the following points: 

14. Links to Other Web Sites

Our service may include links to external websites or services not operated by Khadivas. Khadivas has no control over, and assumes no responsibility for, any content, privacy policies, or practices of any third-party websites or services. We cannot offer any guarantee regarding the offerings of these entities or individuals, or the accuracy of their websites. You acknowledge and agree that Khadivas shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of, or reliance on, any such content, goods, or services available on or through any such third-party websites or services. We strongly advise you to read the terms of service and privacy policies of any third-party websites or services you visit.

15. Disclaimer Of Warranty

The company offers these services “as is” and “as available.” The company provides no guarantee, either express or implied, as to the operation of their services, the information contained therein, or the content or materials included. You expressly agree that by using these services, their content, and any services or items obtained from us, you do so at your own risk.

The company and any persons associated with the company do not make any guarantees about the services, including but not limited to their completeness, security, reliability, quality, accuracy, or availability. In addition, the company and any persons associated with the company cannot guarantee that the services, their content, or any services or items obtained through the services will be accurate, reliable, error-free, uninterrupted, or that defects will be corrected

16. Limitation Of Liability

You agree to indemnify and hold us and our officers, directors, employees, and agents harmless from any and all claims, demands, losses, liabilities, and expenses, arising out or relating to your use of the Services, any User Content you post or share on or through the Services, your violation of these Terms, or your violation of any rights of a third party, or any other act or omission by you. 

16. Termination

We reserve the right to terminate or suspend your account and block your access to the service at any time without prior notice for any reason. If you wish to end your account, you may discontinue using the service. All provisions of the Terms that are intended to survive termination will survive, including ownership provisions, disclaimers of warranty, indemnity, and limitations of liability.

17. Governing Law

These Terms shall be governed and construed by the laws of India, which governing law applies to the agreement without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held invalid or unenforceable by a court, the remaining provisions will remain in effect. These Terms constitute our agreement regarding our service and supersede and replace any prior agreements we might have had regarding service.

18. Changes To Service

We maintain the right to withdraw or amend our service, along with any service or material included in the service, without notice and at our own discretion. We will not be held liable if, due to any reason, all or part of the service is unavailable at any time or for any duration. From time to time, we may restrict access to some features of the service, or the entire service, for users, including registered users.

19. Amendments To Terms

We have the right to modify the Terms at any time by posting the revised terms on this site. You agree to review these Terms periodically to be aware of any changes. Your continued use of the Platform after the posting of the revised Terms means that you accept and agree to the changes. If you do not agree to the new terms, you are no longer authorised to use our service.

20. Waiver And Severability

The company’s waiver of any term or condition in the Terms shall not be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Also, the company’s failure to assert a right or provision under the Terms shall not constitute a waiver of such right or provision. If any part of these terms is deemed invalid, illegal, or unenforceable by a court or other tribunal of competent jurisdiction, that part shall be eliminated or limited to the minimum extent possible so that the remaining provisions of the Terms remain in full force and effect.

21. Acknowledgement

By using our service or other services provided by us, you acknowledge that you have read these terms of service and agree to be bound by us.

21. Contact Us

Please send your feedback, comments, and technical support requests to